To request a refund, contact our customer service team with your order details. Refunds are processed within 5-7 business days after we receive the returned item, ensuring a smooth and hassle-free experience.

We offer several delivery options including standard and express shipping. You can choose your preferred option at checkout.

You can return items within 30 days of receipt if they are in their original condition and packaging. For warranty or manufacturing claims, we provide a prepaid return label. For other returns, please ship to: Staggemeyer Stave Co. 18318 State 76 Caledonia, MN 55921.